FAQ's
What is your shipping policy?
Two-day (for orders placed by 12 pm CST)
Overnight (for orders placed by 12 pm CST)
ADDITIONAL INFORMATION
- Orders are processed Monday-Friday (excluding holidays).
- Two-Day and Overnight orders placed after the cutoff time are processed and shipped the next business day.
- Packages are not delivered on Sundays or holidays.
What is your Returns & Refunds Policy?
EXCHANGE/REFUND POLICY
To be eligible for a refund or exchange, items must be in new condition, unworn, unwashed with all tags in place. Returns and exchanges are accepted 30 days after order date.
Defects must be reported before items are worn, washed or tags have been removed.
CLEARANCE
All clearance items are FINAL SALE. Items are not eligible for exchange or refund.
EXCHANGE/REFUND INSTRUCTIONS
As long as the item remains in “as-new” condition with the tags in place, all you need to do for a refund or exchange is to ship your item to:
Honda Vintage Culture
1712 EAST 15th Street
Plano, TX 75074
Be sure to include a note inside the package instructing us what to do. We recommend shipping USPS – usually the cheapest shipping method.
If you need further assistance you can e-mail us at jessica@hondavintageculture.com of call us at +1 (201) 779-9151
How can I contact customer service?
We're here to help. Please enter the details of you inquiry below and a member of our staff will respond within 2 business days.
Call us: +1-201-779-9151 Monday thru Friday 9 am CST - 5 pm CST. A real live person will answer the phone (if we're not packing orders and if we are, leave a message and we'll call you back!).
Or email us directly: jessica@hondavintageculture.com
Honda Vintage Culture | 1712 East 15th Street | Plano, TX | 75074 | USA
Where do you currently ship to?
Currently, we only ship within the United States, however, we are working hard to expand internationally and will begin shortly.