Please search below for any questions you may have.
FAQ's
What is your shipping policy?
Two-day (for orders placed by 12 pm CST)
Overnight (for orders placed by 12 pm CST)
ADDITIONAL INFORMATION
- Orders are processed Monday-Friday (excluding holidays).
- Two-Day and Overnight orders placed after the cutoff time are processed and shipped the next business day.
- Packages are not delivered on Sundays or holidays.
What is your Returns & Refunds Policy?
If you purchased the $1.98 free returns for store credit + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and receive a pre-paid label through our returns center. If you did not purchase the $1.98 free return + exchange protection at the original time of checkout, you will be responsible for returning the product.
To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Clearance items are not eligible for return or exchange. Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued. Returns and exchanges are accepted 30 days after order date.
Defects must be reported before items are worn, washed or tags have been removed.
CLEARANCE
All clearance items are FINAL SALE. Items are not eligible for exchange or refund. Therefore if your order is strictly final sale items be sure to unclick the re:do option.
Re:do Free Unlimited Return for Store Credit or Exchanges is not applicable to clearance and sale items even if purchased with your items. Once you have checked out with re:do please note that it is NOT refundable!
If you need further assistance you can e-mail us at jessica@hondavintageculture.com of call us at +1 (201) 779-9151
How can I contact customer service?
We're here to help. Please enter the details of you inquiry below and a member of our staff will respond within 2 business days.
Call us: +1-201-779-9151 Monday thru Friday 9 am CST - 5 pm CST. A real live person will answer the phone (if we're not packing orders and if we are, leave a message and we'll call you back!).
Or email us directly: jessica@hondavintageculture.com
Honda Vintage Culture | 1712 East 15th Street | Plano, TX | 75074 | USA
Where do you currently ship to?
Currently, we only ship within the United States, however, we are working hard to expand internationally and will begin shortly.