RETURN/EXCHANGE POLICY
We provide refunds for the full product purchase price up to 30 days after the original purchase date. Exchanges are accepted up to 60 days after the original purchase date. Refunds are credited back to the original method of payment.
To be eligible for a refund or exchange, the item(s) must be in “as-new” condition, unworn, unwashed and with all the original tags in place. A 25% restocking fee may be applied if the returned item is excessively wrinkled and/or we deem the condition to be less than “as-new”.
The customer bears the cost of freight for returns and exchanges. We do not issue return labels.
EXCHANGE/REFUND INSTRUCTIONS
As long as the item remains in “as-new” condition, with original tags in place, all you need to do for a refund or exchange is to ship your item to:
Honda Vintage Culture
PO Box 608, Essex Fells, NJ 07021
Be sure to include detailed exchange/refund instructions inside your package. We recommend shipping USPS; it’s usually the cheapest shipping method.
CLEARANCE
All clearance items are FINAL SALE. Clearance items are not eligible for exchange or refund.
DEFECTS & INCORRECT SHIPMENTS
For defective merchandise and incorrect shipments, we provide return shipping labels. Defects must be reported before items are worn, washed or tags have been removed to receive full credit. Please contact jessica@hondavintageculture.com if you have received a defective or an incorrect item.
ADDITIONAL INFORMATION:
Once your return is received, please allow 5-10 business days for processing refunds and in-stock exchanges. In the event a requested item is unavailable, you will be notified.
Refunds typically appear on your statement 7-10 business days after the refund is initiated. Shipping charges are not refundable.
For orders that are lost or stolen in transit, please contact the carrier (typically USPS or UPS). We are not responsible for lost or stolen merchandise.
If you need further assistance you can e-mail us at jessica@hondavintageculture.com or call us at +1 (201) 779-9151
